Local HomeHelpFor providers
For providers

Support consumers earlier. Understand demand better.

Local Home Help supports people from their first questions about aged care at home through to understanding services, funding and provider options.

Liz presenting a practical next step
How Local Home Help reaches consumers

People rarely begin by searching for a provider.

They begin with questions. What happens after an assessment? What can I use my funding for? What support is available while I wait? How do I help Mum stay safely at home?

Local Home Help creates clear, practical information around the questions people face across aged care at home. Useful answers create reasons for consumers to discover us before they are ready to choose a provider.

Liz turns information into a conversation

Aged care rarely fits neatly into one article.

Liz lets consumers and families ask questions in their own words, understand terminology, work through individual circumstances and identify useful next steps.

As needs become clearer, that journey can naturally move from understanding the system to exploring services and providers.

Supporting the whole journey

From the first question to provider engagement.

For some families, the journey can stretch across many months and, in some cases, around two years.

Before assessment

Help people understand My Aged Care, eligibility, assessment pathways and what they may need to prepare.

While they wait

Support the questions that arise between registration, assessment and allocated funding, when provider teams often cannot deliver education at scale.

As needs change

Liz and Local Home Help content can help consumers understand services, funding, equipment, care options and the practical decisions involved in staying at home.

My Home Care

Consumers can progressively build a clearer picture of their circumstances, services, providers, questions and next steps as their journey develops.

Provider discovery

When someone is ready to explore providers, Local Home Help already has context around the services, funding and location that matter to them.

A more informed consumer

The aim is to help people become more confident and better prepared before they engage with a provider team.

A connected journey

First question → My Aged Care → assessment → waiting and planning → funding → services → provider discovery → engagement

Your presence on Local Home Help

Three simple provider solutions.

Start with a complete free listing, add a richer profile if you want more ways to engage consumers, and use market intelligence when you want to understand demand beyond your own listing.

Claimed Listing · Free

Maintain accurate provider information

A claimed listing gives consumers the core information they need to understand your organisation and whether you may suit their needs.

Maintain your services, funding, geographic coverage, contact information, availability, specialties and provider description.

Get more from your free listing

Be specific about who you help, what you provide and where you provide it. Keep service areas, funding and availability current, and explain your organisation in plain language.

Claim or manage your listing →
Enhanced Listing
$149 / month

Give consumers a richer view of your organisation

Enhanced builds on the complete free listing with more ways to present your organisation, communicate current information and help consumers reach the right people.

Enhanced can include: image galleries, video, social links, team bios with images, featured updates, brochures, additional contacts, intake teams, enquiry teams, clinical contacts, emergency or after-hours numbers, booking links and current availability information.

It also includes basic demand activity around your Local Home Help presence.

Analytics & Market Intelligence
$199 / month

Understand what is happening in your market

The value is not simply knowing how many people viewed your listing. It is understanding demand, consumer behaviour and the markets around you.

Explore service demand, geography, ageing trends, provider coverage, programme use, workforce context, neighbouring markets and the path from relevant demand through provider consideration and enquiry.

Provider websites

Websites built to explain, convert and grow.

Managed website plans for aged care, home care and allied health providers. Sector-aware messaging, search foundations, analytics and ongoing support — with Liz included on Premium and Enterprise.

Plans from$199per month · Essential setup $999
Coming soon

Additional tools built around provider operating questions.

These products extend the provider workspace beyond listings and market visibility.

01Coming soon

Contestable Market Share

How much genuinely winnable demand existed, and how much did I capture?

Estimate contestable new Support at Home demand in a chosen territory and compare it with the clients your organisation actually acquired.

In developmentRegister interest
02Coming soon

Portfolio Health

Are existing participants actually using their available services appropriately?

Review participant mix, budget utilisation and service patterns to identify where available support may be under-used or poorly aligned.

In developmentRegister interest
03Coming soon

Check My Fees

How does my pricing compare?

Upload a fee schedule and compare mapped service prices with relevant government and sector benchmarks, with clear context rather than a pass/fail score.

In developmentRegister interest
04Coming soon

Provider Knowledge Assistant

Liz in your pocket.

Ask what current aged-care rules mean in practice and give provider teams a clearer, shared understanding of what they need to know.

In developmentRegister interest
Already listed?

Claim your listing or sign in to manage an approved provider profile.

Open provider portal